Shopping and Checkout
At Podium Multisport, we strive to make your shopping experience easy and enjoyable. Here are a few tips and suggestions for using the site to the fullest.
Shopping at Podium Multisport
Your account - If you don't have an account with Podium Multisport already, click the Account icon in the upper right to create a new account. An account will let you checkout faster, save your shopping cart if you need to leave and come back later, store multiple addresses where you would like orders shipped, activate your account to receive email specials about every month, and review your previous orders.
Email Specials - Have you always wanted to be able to get the newest gear at the best prices? Sign up at the Newsletter link on our homepage or select the option in your account to receive our email flyer that will notify you of special sales, hot new gear, and special promotions before anyone else hears about it.
Search, Products, and Brands - The improved Podium Multisport now makes it easier and faster to find the things you are looking for. Type in any word, our new search engine will find all the items that are related to your search. For example, type "bag" and the search will find all the items that have reference to the word bag. The site will display related searches, categories, pages, and products related to bag.
Shopping Cart - The shopping cart is always in plain view so you can see if you are forgetting anything. Just click on the My Cart link in the upper right to view your cart. You can update quantities and leave special instructions with your order. To remove an item simply update the quantity to zero and the item will disappear.
Note: Items in your shopping cart are not held for you and may be sold before you complete your order. There may also be a delay between the time we sell out of an item and getting it noted on the website or your shopping cart. If this happens we will notify you about the situation within 24 hours of your order being placed.
Information - Have questions? Our information pages are available to help you along the way. If you don't find what you are looking for, contact us via email at [email protected]. One of our customer service experts will be glad to help you out either by phone or email.
Payment Options - Podium Multisport accepts PayPal as well as Visa, Mastercard, and American Express credit cards. An authorization request will be sent to your credit card issuer when you place your order, but your credit card will not be charged until we actually ship your order. Note: Due to system limitations, we cannot process gift cards that are not associated with a billing address.
CHECK/MONEY ORDER: Payment via check or money order is accepted via U.S. Mail; if paying by check, please allow up to 2 weeks for your check to clear the bank before your order will ship.
WIRE TRANSFER: Payment is also possible via wire transfer for orders greater than $400; please contact Podium Multisport customer service at 770-587-9994 for assistance with placing a wire transfer order.
Checking out at Podium Multisport
To check out open your cart by clicking on the View Cart button in the upper right. Then click Check Out at the bottom of the cart. You will then be led through the simple process to purchase your items.
Customer Information Page
If you already have an account log in on this page to bring up your stored information. Otherwise enter the shipping address details. If your order is high in value and you are shipping to an address other than your billing address, you may want to contact your credit card issuer to let them know that you are shipping to a secondary address. To help prevent fraud, Podium Multisport reserves the right to verify shipping addresses with credit card issuers.
Once you start the check out process you will have the ability to enter a discount code. Make sure you enter the code exactly as it appears. You will not be able to use mroe than one code at a time.
Click the Continue to Shipping Method button to continue. Review the shipping service options and cost. Click Continue to Payment Method.
Enter your payment details. all3sports.com accepts Visa, Mastercard, and American Express. Don't worry, you will have a chance to review your purchase before submitting the order for processing. If you are using a card with a different billing address than the shipping address enter in the correct billing details.
PLEASE NOTE: We are unable to ship to P.O. Boxes, UPS Store Locations or Fed Ex Store Locations.
Click Complete Order when you are ready to place the order. Once the order has been accepted you will be directed to the Confirmation Page. If you have any questions regarding your order after it has been confirmed please contact Customer Service at [email protected] Multisport or give us a call at 770-587-9994.
CHARGES TO YOUR CREDIT CARD: Your credit card will not be charged until we ship your order, and you will only be charged for the items we actually ship. You may notice what looks like a charge on your credit card shortly after you have completed your order. This is actually just a verification hold that Verisign uses to confirm your credit card. These holds do not remove any money from your account but reserve the funds to ensure that the order can be placed. Your credit card's bank will typically release these funds in about 2 business days. This is all part of a secure shopping process that helps us to protect your credit card from online fraud.